Dale Carnegie Training - New Zealand
Dale Carnegie Training - New Zealand
What we do
Provide Tools of Engagement
Innovative ways to gain employee commitment through workplace learning and performance.
Dale Carnegie Business Group offers Customised Corporate Solutions through a competency-based development system and consultative process called the IMAP. With over 100 ninety minute modules, most of which are expandable to half a day in length, together we can pinpoint specific interventions to support your organisation’s strategic intent.
TEAM MEMBER ENGAGEMENT
Content Areas
Teamwork
Conflict Resolution
Interpersonal Skills
Communication Diversity
Dealing with Stress
LEADERSHIP DEVELOPMENT
Content Areas
Personal Leadership
Team Leadership
Organisational Leadership
Talent Management
Performance Management
Coaching
SALES EFFECTIVENESS
Content Areas
Client Developments
Outside Sales Skills
Inside Sales Skills
Executive Selling Skills
Successful Negotiations
Professional Sales Management
CUSTOMER SERVICE
Content Areas
Building Customer Loyalty
Telephone Service
Internal Customer Service
Building Customer Partnerships
Service-Based Selling
Leading an Effective Service Organisation
PRESENTATION EFFECTIVENESS
Content Areas
Effective Presentations
Delivering with Impact
Handling Pressure Situations
Team Presentations
Facilitation Skills
Executive Presentations
PROCESS IMPROVEMENT
Content Areas
Problem Analysis
Decision Making
Adapting to Change
Project Management
Change Management
Contact
Mobile: 021 538 746